Western General Urgent Care-Downtown serves the most diverse population in the entire system. Patients and staff members interacting with the Urgent Care Center on a regular basis speak over 50 languages and celebrate 30 different ethnic holidays. Given this uniquely diverse facility, a cultural competence department is created. What changes would you expect the cultural competence department to implement within the center, and how should one expect the department to impact the community?

Phlebotomy Essentials
6th Edition
ISBN:9781451194524
Author:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Publisher:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Chapter1: Phlebotomy: Past And Present And The Healthcare Setting
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Western General Urgent Care-Downtown serves the most diverse population in the entire system. Patients and staff members interacting with the Urgent Care Center on a regular basis speak over 50 languages and celebrate 30 different ethnic holidays. Given this uniquely diverse facility, a cultural competence department is created. What changes would you expect the cultural competence department to implement within the center, and how should one expect the department to impact the community?

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