We are seeking to determine the number of people to employ at Clemson CCIT dedicated to assisting customers with computer issues. In particular, we seek to ensure that each employee has at least, on average, 20% of their time free, i.e., not actively serving a customer. Customers arrive to CCIT through tickets and at a rate of 10 per hour. On average, it requires 20 minutes for an employee to serve one customer. Determine the minimum number of servers to accomplish the goal of having at least, on average, 20% of free time for each employee. Hint: There is a measure associated with queueing systems that focuses on the amount of time a server is busy.

We are seeking to determine the number of people to employ at Clemson CCIT dedicated to assisting customers with computer issues. In particular, we seek to ensure that each employee has at least, on average, 20% of their time free, i.e., not actively serving a customer. Customers arrive to CCIT through tickets and at a rate of 10 per hour. On average, it requires 20 minutes for an employee to serve one customer. Determine the minimum number of servers to accomplish the goal of having at least, on average, 20% of free time for each employee. Hint: There is a measure associated with queueing systems that focuses on the amount of time a server is busy.

A First Course in Probability (10th Edition)

10th Edition

ISBN:9780134753119

Author:Sheldon Ross

Publisher:Sheldon Ross

Chapter1: Combinatorial Analysis

Section: Chapter Questions

Problem 1.1P: a. How many different 7-place license plates are possible if the first 2 places are for letters and...

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