Virginia College promotes a wide variety of executive training courses for firms in the Arlington, Virginia, region. Director Wendy Tate believes that individually written letters add a personal touch to marketing. To prepare letters for mailing, she conducts a time study of her secretaries. On the basis of the observations shown in the following table, she wishes to develop a time standard for the whole job. Performance Observation (minutes per cycle) Element Customizing letter Rating 1 2 3 4 5 6 90% 2.4 3.4 2.9 2.2 2.6 3.2 Labeling envelope 110% 0.9 0.7 0.5 0.7 3.0* 0.8 Stuffing envelope Sealing, sorting 85% 0.4 0.5 1.8° 0.4 0.6 0.6 130% 1.0 2.9^ 0.9 0.9 4.4^ 0.9 Disregard-secretary stopped to answer the phone ^ Disregard—interruption by supervisor The college uses a total allowance factor of 12%. Tate decides to delete all unusual observations from the time study. The standard time for this process = minutes (round your response to two decimal places).

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
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Virginia College promotes a wide variety of executive training courses for firms in the Arlington, Virginia, region. Director Wendy Tate believes that individually written letters add a personal touch to marketing.
To prepare letters for mailing, she conducts a time study of her secretaries. On the basis of the observations shown in the following table, she wishes to develop a time standard for the whole job.
Performance
Observation (minutes per cycle)
Element
Customizing letter
Rating
1
2
3
4
5
6
90%
2.4
3.4
2.9
2.2
2.6
3.2
Labeling envelope
110%
0.9
0.7
0.5
0.7
3.0*
0.8
Stuffing envelope
Sealing, sorting
85%
0.4
0.5
1.8°
0.4
0.6
0.6
130%
1.0
2.9^
0.9
0.9
4.4^
0.9
Disregard-secretary stopped to answer the phone
^ Disregard—interruption by supervisor
The college uses a total allowance factor of 12%. Tate decides to delete all unusual observations from the time study.
The standard time for this process =
minutes (round your response to two decimal places).
Transcribed Image Text:Virginia College promotes a wide variety of executive training courses for firms in the Arlington, Virginia, region. Director Wendy Tate believes that individually written letters add a personal touch to marketing. To prepare letters for mailing, she conducts a time study of her secretaries. On the basis of the observations shown in the following table, she wishes to develop a time standard for the whole job. Performance Observation (minutes per cycle) Element Customizing letter Rating 1 2 3 4 5 6 90% 2.4 3.4 2.9 2.2 2.6 3.2 Labeling envelope 110% 0.9 0.7 0.5 0.7 3.0* 0.8 Stuffing envelope Sealing, sorting 85% 0.4 0.5 1.8° 0.4 0.6 0.6 130% 1.0 2.9^ 0.9 0.9 4.4^ 0.9 Disregard-secretary stopped to answer the phone ^ Disregard—interruption by supervisor The college uses a total allowance factor of 12%. Tate decides to delete all unusual observations from the time study. The standard time for this process = minutes (round your response to two decimal places).
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