Varney Corporation, a manufacturer of electronics and communications systems, allocates Computing and Communications Services Department (CCS) costs to profit centers. The following table lists the types of services and cost drivers for each service. The table also includes the budgeted cost and quantity for each service for August. CCS ServiceCategory Cost Drivers Budgeted Cost Budgeted Quantityof Services Help desk Number of calls $70,300 3,700 Network center Number of devices monitored 140,400 1,800 Electronic mail Number of user accounts 148,500 4,500 Smartphone support Number of smartphones issued 87,000 3,000 One of the profit centers for Varney Corporation is the Communication Systems (COMM) sector. Assume the following information for COMM: • COMM has 2,300 employees, of whom 25% are office employees. • All the office employees have been issued a smartphone, and 93% of them have a computer on the network. • Ninety percent of the employees with a computer also have an email account. • The average number of help desk calls for August was 0.5 calls per individual with a computer. • There are 450 additional printers, servers, and peripherals on the network beyond the personal computers. This information has been collected in the Microsoft Excel Online file. Open the spreadsheet, perform the required analysis, and input your answers in the questions below. Open spreadsheet Compute the service allocation rate for each of CCS’s services for August. Round your answers to the nearest dollar. CCS Service Category Service Allocation Rate Help desk $ Network center $ Electronic mail $ Smartphone support $ Compute the allocation of CCS’s services to COMM for August. Round your answers to the nearest dollar. August allocations to the COMM: Help desk charge $ Network center charge $ Electronic mail charge $ Smartphone support charge $
Varney Corporation, a manufacturer of electronics and communications systems, allocates Computing and Communications Services Department (CCS) costs to profit centers. The following table lists the types of services and cost drivers for each service. The table also includes the budgeted cost and quantity for each service for August.
CCS Service Category |
Cost Drivers |
Budgeted Cost |
Budgeted Quantity of Services |
||
Help desk | Number of calls | $70,300 | 3,700 | ||
Network center | Number of devices monitored | 140,400 | 1,800 | ||
Electronic mail | Number of user accounts | 148,500 | 4,500 | ||
Smartphone support | Number of smartphones issued | 87,000 | 3,000 |
One of the profit centers for Varney Corporation is the Communication Systems (COMM) sector. Assume the following information for COMM:
• COMM has 2,300 employees, of whom 25% are office employees.
• All the office employees have been issued a smartphone, and 93% of them have a computer on the network.
• Ninety percent of the employees with a computer also have an email account.
• The average number of help desk calls for August was 0.5 calls per individual with a computer.
• There are 450 additional printers, servers, and peripherals on the network beyond the personal computers.
This information has been collected in the Microsoft Excel Online file. Open the spreadsheet, perform the required analysis, and input your answers in the questions below.
- Compute the service allocation rate for each of CCS’s services for August. Round your answers to the nearest dollar.
CCS Service Category Service Allocation Rate Help desk $ Network center $ Electronic mail $ Smartphone support $ - Compute the allocation of CCS’s services to COMM for August. Round your answers to the nearest dollar.
August allocations to the COMM: Help desk charge $ Network center charge $ Electronic mail charge $ Smartphone support charge $
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