Varney Corporation, a manufacturer of electronics and communications systems, allocates Computing and Communications Services Department (CCS) costs to profit centers. The following table lists the types of services and cost drivers for each service. The table also includes the budgeted cost and quantity for each service for August. CCS Service Category Cost Drivers Budgeted Cost Budgeted Quantity of Services Help desk Number of calls $50,400 2,800 Network center Number of devices monitored 170,100 2,100 Electronic mail Number of user accounts 151,700 4,100 Smartphone support Number of smartphones issued 115,600 3,400 One of the profit centers for Varney Corporation is the Communication Systems (COMM) sector. Assume the following information for COMM: • COMM has 2,400 employees, of whom 40% are office employees. • All the office employees have been issued a smartphone, and 92% of them have a computer on the network. • Ninety percent of the employees with a computer also have an email account. • The average number of help desk calls for August was 0.7 calls per individual with a computer. • There are 400 additional printers, servers, and peripherals on the network beyond the personal computers. This information has been collected in the Microsoft Excel Online file. Open the spreadsheet, perform the required analysis, and input your answers in the questions below. Open spreadsheet Compute the service allocation rate for each of CCS’s services for August. Round your answers to the nearest dollar. CCS Service Category Service Allocation Rate Help desk $fill in the blank 2 Per call Network center $fill in the blank 4 Per device monitored Electronic mail $fill in the blank 6 Per user or email account Smartphone support $fill in the blank 8 Per smartphone issued Compute the allocation of CCS’s services to COMM for August. Round your answers to the nearest dollar. August allocations to the COMM: Help desk charge $fill in the blank 10 Network center charge $fill in the blank 11 Electronic mail charge $fill in the blank 12 Smartphone support charge $fill in the blank 13
Varney Corporation, a manufacturer of electronics and communications systems, allocates Computing and Communications Services Department (CCS) costs to profit centers. The following table lists the types of services and cost drivers for each service. The table also includes the budgeted cost and quantity for each service for August.
CCS Service Category |
Cost Drivers |
Budgeted Cost |
Budgeted Quantity of Services |
||
Help desk | Number of calls | $50,400 | 2,800 | ||
Network center | Number of devices monitored | 170,100 | 2,100 | ||
Electronic mail | Number of user accounts | 151,700 | 4,100 | ||
Smartphone support | Number of smartphones issued | 115,600 | 3,400 |
One of the profit centers for Varney Corporation is the Communication Systems (COMM) sector. Assume the following information for COMM:
• COMM has 2,400 employees, of whom 40% are office employees.
• All the office employees have been issued a smartphone, and 92% of them have a computer on the network.
• Ninety percent of the employees with a computer also have an email account.
• The average number of help desk calls for August was 0.7 calls per individual with a computer.
• There are 400 additional printers, servers, and peripherals on the network beyond the personal computers.
This information has been collected in the Microsoft Excel Online file. Open the spreadsheet, perform the required analysis, and input your answers in the questions below.
- Compute the service allocation rate for each of CCS’s services for August. Round your answers to the nearest dollar.
CCS Service Category Service Allocation Rate Help desk $fill in the blank 2 Per call Network center $fill in the blank 4 Per device monitored Electronic mail $fill in the blank 6 Per user or email account Smartphone support $fill in the blank 8 Per smartphone issued - Compute the allocation of CCS’s services to COMM for August. Round your answers to the nearest dollar.
August allocations to the COMM: Help desk charge $fill in the blank 10 Network center charge $fill in the blank 11 Electronic mail charge $fill in the blank 12 Smartphone support charge $fill in the blank 13
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