Using your own words, how would you define the term "Quality" in healthcare? When you thought of this definition, what factors did you take into account?

Phlebotomy Essentials
6th Edition
ISBN:9781451194524
Author:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Publisher:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Chapter1: Phlebotomy: Past And Present And The Healthcare Setting
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  1. Using your own words, how would you define the term "Quality" in healthcare? When you thought of this definition, what factors did you take into account?
  2. What are some good methods (in your opinion) used to improve quality within the healthcare industry?
  3. Please describe some recent trends in quality improvement in this U.S. 
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Healthcare is defined as the set of services provided by an organization or a country to maintain, enhance, and restore the physical, mental, and emotional well-being of a person or population. There are four types of healthcare namely: primary, secondary, tertiary, and quaternary care. Each level has different specialties. 

Health is defined as the state of condition in which a person has complete physical, social, and mental well-being, not with the mere absence of any disease or infirmity. There are five different types of health, namely social, physical, emotional, spiritual, and intellectual health.

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