Using an invalid performance evaluation instrument is a waste of time.” Do you agree or disagree with this statement? Discuss.

The Balanced Scorecard is a useful performance management tool which incorporates financial and non-financial objectives. Discuss both the benefits and the drawbacks associated with the use of the Balanced Scorecard. Which type of business would most benefit from using this tool in their performance management system?

Provide an explanation of what benchmarking is and how it works.

Your employees have been incurring a lot of overtime lately for staffing special events. You cannot afford to pay time-and-a-half for overtime, so you make a deal with your employees: if they work fifty hours this week, you will let them work thirty hours the next week and take a long weekend. They are happy and you are happy.   Discussion Questions 1.      Is this legally acceptable? Why? What can happen if you get caught doing this? Which agency monitors businesses and what might happen if you are reported? What legislation are you violating? 2.      What is the best way to handle this staffing challenge?

What are some important behavioral and implementation issues in strategic performance measurement? How does the management accountant deal with these issues?

Are there ways in which KPIs and other metrics can be misused?  And what can go wrong? What are the limitations? Can you think of any examples where management metrics resulted in undesirable outcomes?

Decision Point: Talking to the Director of Quality Assurance You meet with the Director of Software Quality Assurance of Holden-Evan. He says: "It's a pleasure to meet you. Look, I know that the company is seriously considering closing down the facilities here, and that would obviously affect me personally. But you have my word that I'll give you my honest opinion to help you make a good decision. If you keep an open mind and consider all the relevant factors, I'm sure you'll agree that we would be better off keeping our operations in Genovia." You thank him for his honesty, and then think about what you want to ask him first. What would be the most relevant information to know at this time? Select an option from the choices below and click Submit. If software quality assurance is moved to Baltonia, what other functions are likely to move to Baltonia? ① What is software quality assurance, and what are the key factors to doing it well? Are we truly convinced that no other country would…

How can organizations use benchmarking to improve their planning and performance?

As manager of a local automobile repair shop, you want to develop a balanced scorecard so you can more effectively monitor the shop’s performance. Propose at least two goals for each dimension, and explain why those goals are important to the overall success of the repair shop. One goal should be purely performance-oriented and the other should be risk-related. Suggest specific measures for each goal developed in part a. (Please provide new answers)

The Balanced Scorecard is a useful performance management tool that incorporates financial and non-financial objectives. Discuss both the benefits and the drawbacks associated with the use of the Balanced Scorecard. Which type of business would most benefit from using this tool in their performance management system? Please answer this question with at least 150 words minimum.