Use this scenario to address the following in 525 to 700 words using MS Word. 1. Assess two reasons why the previous manager may not have been the right person to run this project. The previous manager was the director of customer service who knew her department well, but she had no project management experience. 2. Determine the type of power you will likely have as an independent PM leading this project and requiring input and fractional resources from various other departments. 3. Identify the key person in the company who must actively and fully support you and the project for the project to succeed. 4. Describe the leadership style you will choose to practice as project manager. 5. Summarize the steps you will take to reform the team and name the type of team culture (using the Human Synergistics Circumplex) you will try to develop.
Use this scenario to address the following in 525 to 700 words using MS Word. 1. Assess two reasons why the previous manager may not have been the right person to run this project. The previous manager was the director of customer service who knew her department well, but she had no project management experience. 2. Determine the type of power you will likely have as an independent PM leading this project and requiring input and fractional resources from various other departments. 3. Identify the key person in the company who must actively and fully support you and the project for the project to succeed. 4. Describe the leadership style you will choose to practice as project manager. 5. Summarize the steps you will take to reform the team and name the type of team culture (using the Human Synergistics Circumplex) you will try to develop.
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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Transcribed Image Text:ew Assessment
X G As an independent pro x
vle.phoenix.edu/ultra/courses/_386284_1/grades/asse
X
The project you have been hired to turn around is one that was started 18 months ago
and was managed by the then-director of customer service, who, after 20 years, has left
for another opportunity. This project, like other projects at the company, is floundering. It
is already six months behind schedule and over budget, and it lacks commitment from
the four other functional groups who are key stakeholders: sales, accounting, IT, and
order processing. The project you are charged with getting back on track and completing
is for a new customer service system that is projected to create efficiencies, automate call
center functions, and increase the quality of customer service.
Use this scenario to address the following in 525 to 700 words using MS Word.
1. Assess two reasons why the previous manager may not have been the right person
to run this project. The previous manager was the director of customer service who
knew her department well, but she had no project management experience.
2. Determine the type of power you will likely have as an independent PM leading this
project and requiring input and fractional resources from various other
departments.
3. Identify the key person in the company who must actively and fully support you
and the project for the project to succeed.
4. Describe the leadership style you will choose to practice as project manager.
5. Summarize the steps you will take to reform the team and name the type of team
culture (using the Human Synergistics Circumplex) you will try to develop.
Format your assignment consistent with APA guidelines.
G
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VIEWStep 6: Outline the Steps to Reform the Team and Develop Team Culture:
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