TOU6 OO 4 N 3 A Northwest Airlines ticket counter forecasts that 40 people per hour will need to check in. It takes an average of 1.2 minutes to service a customer. Assume that interarrival times and service times are exponential and that all customers wait in a single line for the first available agent. If we want the average time a customer spends in line and in service to be 4 minutes or less, how many ticket agents should be on duty?

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A Northwest Airlines ticket counter forecasts that 40 people per hour will need to check in. It takes an average of 1.2 minutes to services a customer. Assume that interarrival times and  service times are exponential and that all customers wait in a single line for the first avaliable agent.

If we want the average time a customer spends in line and in service to be 4 minutes or less, how many ticket agents should be on duty?

A Northwest Airlines ticket counter forecasts that 40 people per hour will
need to check in. It takes an average of 1.2 minutes to service a
customer. Assume that interarrival times
and service times are
exponential and that all customers wait in a single line for the first
available agent.
If we want the average time a customer spends in line and in service to
be 4 minutes or less, how many ticket agents should be on duty?
a)
2
1
d)
Transcribed Image Text:A Northwest Airlines ticket counter forecasts that 40 people per hour will need to check in. It takes an average of 1.2 minutes to service a customer. Assume that interarrival times and service times are exponential and that all customers wait in a single line for the first available agent. If we want the average time a customer spends in line and in service to be 4 minutes or less, how many ticket agents should be on duty? a) 2 1 d)
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