The Wearever Shoe Company is going to open a new branchat a mall, and company managers are attempting to determinehow many salespeople to hire. Based on an analysis of malltraffic, the company estimates that customers will arrive atthe store at the rate of 9 per hour (Poisson distributed), andfrom past experience at its other branches, the companyknows that salespeople can serve an average of 6 customersper hour (Poisson distributed). How many salespeople shouldthe company hire in order to maintain a company policy thaton average a customer should have to wait for service nomore than 30% of the time?
The Wearever Shoe Company is going to open a new branchat a mall, and company managers are attempting to determinehow many salespeople to hire. Based on an analysis of malltraffic, the company estimates that customers will arrive atthe store at the rate of 9 per hour (Poisson distributed), andfrom past experience at its other branches, the companyknows that salespeople can serve an average of 6 customersper hour (Poisson distributed). How many salespeople shouldthe company hire in order to maintain a company policy thaton average a customer should have to wait for service nomore than 30% of the time?
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Question
The Wearever Shoe Company is going to open a new branch
at a mall, and company managers are attempting to determine
how many salespeople to hire. Based on an analysis of mall
traffic, the company estimates that customers will arrive at
the store at the rate of 9 per hour (Poisson distributed), and
from past experience at its other branches, the company
knows that salespeople can serve an average of 6 customers
per hour (Poisson distributed). How many salespeople should
the company hire in order to maintain a company policy that
on average a customer should have to wait for service no
more than 30% of the time?
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