(a) Covid-19 has struck businesses resulting in many companies undergoing either financialdifficulties or delays in providing services. Crystal Ltd is a construction company that was unableto complete it's project on time due to the frequent movement restrictions imposed by thegovernment. Their customers would like to sue them in court, but Crystal Ltd is trying to persuadethem settle the matter using the alternative dispute resolution method instead. Illustrate thefollowing to convince the customers that considering alternative dispute resolution to resolveconflict is indeed a good strategy.(i)Theof alternative dispute resolution that exist and exact type that would be mosttypessuitable to address this matter.(ii)Atleast five (5) advantages of using alternative dispute resolution in comparison to thecourt process.(b) Identify a country of choice and briefly compare that country's court structure to that of theMalaysian Court structure.

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Understanding Business

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Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

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The types of alternative dispute resolution that exist and exact type that would be most suitable to address this matter. Atleast five (5) advantages of using alternative dispute resolution in comparison to the court process.