The success of an airline depends heavily on its ability to provide a pleasant customer experience. One dimension of customer service on which airlines compete is on-time arrival. The file LateFlights contains a sample of data from delayed flights showing the number of minutes each delayed flight was late for two different airlines, Delta and Southwest. Click on the datafile logo to reference the data.     Delta Southwest   Delta Southwest   Delta Southwest   Delta Southwest   Delta 116   42     6   77     146   113     148   25     126   68   114     7   91     112   67     49   92     31   149   128     78   111     12   134     139   139     11   124   91     18   34     51   17     5   106     65   62   126     26   116     17   109     141   70     12                       b. What is the sample mean number of minutes late for delayed flights for each of these two airlines?   Sample mean for Delta =   (rounded to  2 decimals) Sample mean for Southwest =   (rounded to 2 decimals)   c. Using a 0.05 level of significance, what is the -value and what is your conclusion?   df =   (rounded down to nearest whole number) p-value =   (rounded to 4 decimals)

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The success of an airline depends heavily on its ability to provide a pleasant customer experience. One dimension of customer service on which airlines compete is on-time arrival. The file LateFlights contains a sample of data from delayed flights showing the number of minutes each delayed flight was late for two different airlines, Delta and Southwest.

Click on the datafile logo to reference the data.

 

 

Delta Southwest   Delta Southwest   Delta Southwest   Delta Southwest   Delta
116   42     6   77     146   113     148   25     126  
68   114     7   91     112   67     49   92     31  
149   128     78   111     12   134     139   139     11  
124   91     18   34     51   17     5   106     65  
62   126     26   116     17   109     141   70     12  

 

 

 

     
     

 

b. What is the sample mean number of minutes late for delayed flights for each of these two airlines?

 

Sample mean for Delta =   (rounded to  2 decimals)
Sample mean for Southwest =   (rounded to 2 decimals)

 

c. Using a 0.05 level of significance, what is the -value and what is your conclusion?

 

df =   (rounded down to nearest whole number)
p-value =   (rounded to 4 decimals)
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