The overnight shipping business has skyrocketed in the last ten years. The single greatest predictor of a company's success is customer service. A study was conducted to determine the customer satisfaction levels for one overnight shipping business. In addition to the customer's satisfaction level, the customers were asked how often they used overnight shipping. The results are shown in the following table: 1. Satisfaction level Frequency of Use <2 per month 2-5 per month High 250 Medium TOTAL Low 400 140 10 55 5. 140 200 >5 per month TOTAL 100 70 25 220 460 20 700 Suppose that one customer who participated in the study is chosen at random. What is the probability that the customer had a low level of satisfaction and used the company less than two times per month?
The overnight shipping business has skyrocketed in the last ten years. The single greatest predictor of a company's success is customer service. A study was conducted to determine the customer satisfaction levels for one overnight shipping business. In addition to the customer's satisfaction level, the customers were asked how often they used overnight shipping. The results are shown in the following table: 1. Satisfaction level Frequency of Use <2 per month 2-5 per month High 250 Medium TOTAL Low 400 140 10 55 5. 140 200 >5 per month TOTAL 100 70 25 220 460 20 700 Suppose that one customer who participated in the study is chosen at random. What is the probability that the customer had a low level of satisfaction and used the company less than two times per month?
A First Course in Probability (10th Edition)
10th Edition
ISBN:9780134753119
Author:Sheldon Ross
Publisher:Sheldon Ross
Chapter1: Combinatorial Analysis
Section: Chapter Questions
Problem 1.1P: a. How many different 7-place license plates are possible if the first 2 places are for letters and...
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