The service-positioning matrix’s pathways axis varies from   a. short to long.   b. easy to difficult.   c. few to many.   d. static to dynamic.

Many medical specialties have professional societies that offer degrees of membership where the more advanced members are designated as "fellows" (regardless of gender). For example an internal medicine physician can be designated as a Fellow of the American College of Physicians based on standards for experience, education and service. These fellows are entitled to add the letters "FACP" after their name and degree. What function from this chapter is accomplished by this tiered level of membership? A. Signaling physician quality B. Linking the physician to a mechanism for patients to record complaints (like the Better Business Bureau provides) C. Reducing information asymmetries D. Fellowship designations are a marketing strategy to attract new patients Give the answers with detail explanation

Ikea is a Swedish furniture company. It produces stylish and comfortable furniture such as tables and chairs. Its products are sold to customers directly by its stores in various countries. Based on this information, which of the following is correct? a. Ikea is a manufacturer and retailer b. Ikea is a manufacturer only c. Ikea is a farmer and wholesale only d. Ikea is a retailer only

1-Government, law, and order services category is one of the e-government service preferences, which contains all of the examples except: Select one: a. Child care information b. coast guard information c. consumer protection d. crime and government reports

Describe the ethical considerations and challenges associated with collecting and using customer data in CRM systems, including issues of privacy and data security.

13 Network strategies are used to expanding the e-service range Select one: a. True b. False

Discuss the ethical considerations surrounding the use of customer data in CRM, especially in the era of privacy regulations like GDPR.

Describe the challenges and ethical considerations associated with collecting and using customer data in CRM systems, especially in the context of data privacy regulations.

Customer lifetime value (CLV) focuses on: Group of answer choices net present value of a customer's business over the span of it's relationship with the selling firm. The initial order size to establish a customers buying patterns for future orders. Expediting future orders as customers are staying with sales firms for shorter periods. the profitability value of a customer short and long term.

Which service improves the most of client’s use of its capabilities and resources to achieve organizational objectives? Group of answer choices:  Audit Compilation Review Consulting