The parts department of a large automobile dealership has a counter used exclusively for mechanics' requests forparts. The time between requests can be modeled by a negative exponential distribution. Customers arrive at a rateof 12 per hour. A clerk can handle requests at a rate of 10 per hour, and this can be modeled by a Poisson distributionClerks cost $25 per hour and mechanics cost $25 per hour. Use Table 18-4.a. Determine the cost of capacity and waiting if the parts department hires 2, 3 or 4 clerks. (Round Ls to 3 decimals.Round costs to 2 decimals.)Average number ofmechanics in system (Ls)Cost for clerks perMechanic costNumber of clerks (M)Total cost per hourhourper hour234b. Based on your response in part a, how many clerks should be hired?Number of clerks

The Poisson distribution is a function of discrete probability that means that the variable will…

Answered: The parts department of a large…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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A horologist (watchmaker) is typically able to service a mechanical watch in about 120 minutes (exponential distribution). Assuming an 8 hour work-day, the watchmaker averages 3 customers arriving at his shop every day following a poisson distribution. The watchmaker just purchased a new machine that will polish the dial and crystal reducing his service time by 20 minutes per watch. How much will the line for a watch waiting to be serviced be reduced by the watchmaker using this new machine, assuming no increase in customer demand? O 2.25 watches waiting for service O The number waiting to be serviced will be reduced by about 1.2 watches O The number waiting to be serviced will be reduced by about 0.4 watches The number waiting to be serviced will be reduced by about 1.45 watches
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1. The DMV Licensing office has a single line for customers waiting for the next available clerk. There are two clerks who work at the same rate. On average customers arrive every 8 minutes and the average service rate is 5 per hour for each of the two clerks. The arrival rate of customers follows a Poisson distribution, while the service time follows an exponential distribution. a.) What is the service rate? (please include units) b.) What is the arrival rate? (please include units)
Consider a system with Poisson distributed arrival rate with average of 10 clients per day. The service time is exponentially distributed with 8 clients per day. If the cost for operating each server is $20 per day and the cost of holding a client in the system is $200 per day, What is the total cost of operating with 5 servers? Answer is $350.65 please explain.
1.)The arrival rate is the rate of arrivals to the service facility all of these rate items arrive at the server after being in the queue time between arrivals to the service facility 2.) what is "queue discipline"?
In an M/M/1 queueing system, the arrival rate is 5 customers per hour and the service rate is 7 customers per hour. What is the expected number of customers in the system (L)? (Round your answer to 3 decimal places.) What is the expected waiting time in the system (W)? (Express the waiting time in hours, round your answer to 3 decimal places.) What is the expected number of customers in the queue(Lq)? (Round your answer to 3 decimal places.) What is the expected waiting time in the queue(Wq)? (Express the waiting time in hours, round your answer to 3 decimal places.)
The Bijou Theater shows vintage movies. Customers arrive at the theater line at the rate of 100 per hour. The ticket seller averages 30 seconds per customer, which includes placing validation stamps on customers’ parking lot receipts and punching their frequent watcher cards. (Because of these added services, many customers don’t get in until after the feature has started.) (Use the Excel spreadsheet Queue Models.) What is the average customer time in the system? What would be the effect on customer time in the system of having a second ticket taker doing nothing but validations and card punching, thereby cutting the average service time to 20 seconds? Note: Round your answer to 3 decimal places. What would be the customer time in the system if instead of the change in part (b), a second window was opened with each server doing all three tasks? Note: Do not round intermediate calculations. Round your answer to 3 decimal places. Would system waiting time which is obtained…
Automobiles arrive at the drive-through window at a post office at the rate of 7 every 10 minutes. The average service time is 7 minutes. The Poisson distribution is appropriate for the arrival rate and service times are exponentially distributed.(Note: the given equations are NOT necessarily in the correct order.) What is the average time a car is in the system? What is the average number of cars in the system? What is the average time cars spend waiting to receive service? What is the average number of cars in line behind the customerreceiving service? What is the probability that there are no cars at the window? What percentage of the time is the postal clerk busy? What is the probability that there are exactly two cars in the system?

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