The overnight shipping business has skyrocketed in the last ten years. The single greatest predictor of a company's success has been proven time and again to be customer service. A study was conducted to study the customer satisfaction levels for one overnight shipping business. In addition to the customer's satisfaction level, the customers were asked how often they used overnight shipping. The results are shown below in the following table. What is the probability that a respondent did not have a high level of satisfaction with the company? Round the the nearest hundredth. Frequency of Us High medium Low total < 2 per month 250 140 10 400 2 - 5 per month 140 55 5 200 > 5 per month 70 25 5 100 TOTAL 460 220 20 700

The overnight shipping business has skyrocketed in the last ten years. The single greatest predictor of a company's success has been proven time and again to be customer service. A study was conducted to study the customer satisfaction levels for one overnight shipping business. In addition to the customer's satisfaction level, the customers were asked how often they used overnight shipping. The results are shown below in the following table. What is the probability that a respondent did not have a high level of satisfaction with the company? Round the the nearest hundredth. Frequency of Us High medium Low total < 2 per month 250 140 10 400 2 - 5 per month 140 55 5 200 > 5 per month 70 25 5 100 TOTAL 460 220 20 700

A First Course in Probability (10th Edition)

10th Edition

ISBN:9780134753119

Author:Sheldon Ross

Publisher:Sheldon Ross

Chapter1: Combinatorial Analysis

Section: Chapter Questions

Problem 1.1P: a. How many different 7-place license plates are possible if the first 2 places are for letters and...

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