The overnight shipping business has skyrocketed in the last ten years. The single greatest predictor of a company's success is determine the customer satisfaction levels for one overnight shipping business. In addition to the customer's satisfaction leve overnight shipping. The results are shown below in the following table: Frequency of Use High <2 per month 250 2-5 per month >5 per month 140 70 TOTAL 460 Satisfaction level Medium 140 55 0.0041 5/100 5/20 5/700 25 220 Low 10 5 5 20 TOTAL 400 200 100 700 A customer is chosen at random. Find the probability that the customer uses the company more than five times per month (>5 with the company?
The overnight shipping business has skyrocketed in the last ten years. The single greatest predictor of a company's success is determine the customer satisfaction levels for one overnight shipping business. In addition to the customer's satisfaction leve overnight shipping. The results are shown below in the following table: Frequency of Use High <2 per month 250 2-5 per month >5 per month 140 70 TOTAL 460 Satisfaction level Medium 140 55 0.0041 5/100 5/20 5/700 25 220 Low 10 5 5 20 TOTAL 400 200 100 700 A customer is chosen at random. Find the probability that the customer uses the company more than five times per month (>5 with the company?
MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
Problem 1P
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Transcribed Image Text:The overnight shipping business has skyrocketed in the last ten years. The single greatest predictor of a company's success is customer service. A study was conducted to
determine the customer satisfaction levels for one overnight shipping business. In addition to the customer's satisfaction level, the customers were asked how often they used
overnight shipping. The results are shown below in the following table:
Frequency of Use High
250
140
70
460
<2 per month
2-5 per month
>5 per month
TOTAL
Satisfaction level
Medium
140
55
000 0
25
220
Low
10
5
5
20
TOTAL
400
200
100
700
A customer is chosen at random. Find the probability that the customer uses the company more than five times per month (>5) AND the customer expressed low satisfaction
with the company?
0.0041
5/100
5/20
5/700
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