The management of Sahara International Airlines noticed an increase in number of delayed flight departures. It called the heads of all the departments and brainstormed to list all the possible causes for the problem. The group categorised the problem into materials, procedures, personnel, and equipment. The causes for problems in each major category were presented in the cause and-effect diagram (fishbone diagram). Describe the procedure for constructing a cause-and-effect diagram and represent various causes for the given problem.
The management of Sahara International Airlines noticed an increase in number of delayed flight departures. It called the heads of all the departments and brainstormed to list all the possible causes for the problem. The group categorised the problem into materials, procedures, personnel, and equipment. The causes for problems in each major category were presented in the cause and-effect diagram (fishbone diagram). Describe the procedure for constructing a cause-and-effect diagram and represent various causes for the given problem.
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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The management of Sahara International Airlines noticed an increase in number of delayed flight departures. It called the heads of all the departments and brainstormed to list all the possible causes for the problem. The group categorised the problem into materials, procedures, personnel, and equipment. The causes for problems in each major category were presented in the cause and-effect diagram (fishbone diagram). Describe the procedure for constructing a cause-and-effect diagram and represent various causes for the given problem.
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