The Ghana Revenue Authority (GRA) implemented a paperless port system at the country’s seaports to increase the efficiency and effectiveness of their operations. Prior to this, the affected workforce was taking through rigorous training activities to facilitate a smooth transitioning from the old system to the new system. As an HRD interventionist, discuss with examples: a. Why an evaluation of the above training program is important for GRA and the coun-try at large.                                  b. How you will evaluate the above training program using Kirkpatrick’s Evaluation Framework.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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The Ghana Revenue Authority (GRA) implemented a paperless port system at the country’s seaports to increase the efficiency and effectiveness of their operations. Prior to this, the affected workforce was taking through rigorous training activities to facilitate a smooth transitioning from the old system to the new system. As an HRD interventionist, discuss with examples:

a. Why an evaluation of the above training program is important for GRA and the coun-try at large.                                 

b. How you will evaluate the above training program using Kirkpatrick’s Evaluation Framework.                                                                                                           

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