The following transition matrix represented customers upgrading their cell phones. Suppose that each customer upgrades to a new cell phone every two years. Use various powers of the transition matrix to find the probability that a customer who currently owns Phone A will select Phone A for the upgrades given in parts (a) through (c). Then use your results to answer part (d). New Phone A B 0.6 0.4 Current Phone B 0.25 0.75 (a) Find the probability that a customer who currently owns Phone selects Phone A with the first upgrade. (Type an integer or decimal rounded to four decimal places as needed.)

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**Learning About Transition Matrices in Customer Phone Upgrades**

The following transition matrix represents customers upgrading their cell phones. Suppose that each customer upgrades to a new cell phone every two years. Use various powers of the transition matrix to find the probability that a customer who currently owns Phone A will select Phone A for the upgrades given in parts (a) through (c). Then use your results to answer part (d).

**Current Phone to New Phone Transition Matrix:**

\[
\begin{bmatrix}
0.6 & 0.4 \\
0.25 & 0.75
\end{bmatrix}
\]

- **Current Phone A:**
  - Probability of upgrading to Phone A: 0.6
  - Probability of upgrading to Phone B: 0.4
  
- **Current Phone B:**
  - Probability of upgrading to Phone A: 0.25
  - Probability of upgrading to Phone B: 0.75

**Exercise Part (a):**

Find the probability that a customer who currently owns Phone A selects Phone A with the first upgrade.

**Instructions:**

Type an integer or decimal rounded to four decimal places as needed.

---

**Understanding Transition Matrices:**

In this exercise, we explore how transition matrices model customer behavior regarding phone upgrades. The matrix details the likelihood of a customer choosing a particular phone depending on their current model. As we compute various powers of the matrix, we'll observe how these choices evolve over multiple upgrade cycles. Understanding these concepts is crucial in fields like marketing and product management, where predicting customer behavior is key.
Transcribed Image Text:**Learning About Transition Matrices in Customer Phone Upgrades** The following transition matrix represents customers upgrading their cell phones. Suppose that each customer upgrades to a new cell phone every two years. Use various powers of the transition matrix to find the probability that a customer who currently owns Phone A will select Phone A for the upgrades given in parts (a) through (c). Then use your results to answer part (d). **Current Phone to New Phone Transition Matrix:** \[ \begin{bmatrix} 0.6 & 0.4 \\ 0.25 & 0.75 \end{bmatrix} \] - **Current Phone A:** - Probability of upgrading to Phone A: 0.6 - Probability of upgrading to Phone B: 0.4 - **Current Phone B:** - Probability of upgrading to Phone A: 0.25 - Probability of upgrading to Phone B: 0.75 **Exercise Part (a):** Find the probability that a customer who currently owns Phone A selects Phone A with the first upgrade. **Instructions:** Type an integer or decimal rounded to four decimal places as needed. --- **Understanding Transition Matrices:** In this exercise, we explore how transition matrices model customer behavior regarding phone upgrades. The matrix details the likelihood of a customer choosing a particular phone depending on their current model. As we compute various powers of the matrix, we'll observe how these choices evolve over multiple upgrade cycles. Understanding these concepts is crucial in fields like marketing and product management, where predicting customer behavior is key.
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