The following table shows data on the average number of customers processed by several bank service units each day. The hourly wage rate is $25, the overhead rate is 1.0 times labor cost, and material cost is $5 per customer Unit Employees Costumer Processed/Day A 4 36 B 5 40 C 8 60 D 3 20 Compute the labor productivity and the multifactor productivity for each unit. Use an eight-hour day for multifactor productivity. Suppose a new, more standardized procedure is to be introduced that will enable each employee to process one additional c

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The following table shows data on the average number of customers processed by several bank service units each day. The hourly wage rate is $25, the overhead rate is 1.0 times labor cost, and material cost is $5 per customer

Unit

Employees

Costumer Processed/Day

A

4

36

B

5

40

C

8

60

D

3

20

  1. Compute the labor productivity and the multifactor productivity for each unit. Use an eight-hour day for multifactor productivity.
  2. Suppose a new, more standardized procedure is to be introduced that will enable each employee to process one additional c
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