The cross-tabulation data given below show the number of people who rated a customer service representative as friendly and polite based on whether the representative greeted them first. Complete parts a through d below. Friendliness/Politeness Staff Greeting No No Yes 12 Yes 8 15 19 a. Write the hypotheses for the chi-square test for independence. Ho Greeting and Customer Service Rating are independent H₁: Greeting and Customer Service Rating are dependent b. Find the expected frequencies. Friendliness/Politeness Staff Greeting No Yes No Grand Total 18 Yes 34 Grand Total 27 25 52 (Type integers or decimals rounded to two decimal places as needed.)
The cross-tabulation data given below show the number of people who rated a customer service representative as friendly and polite based on whether the representative greeted them first. Complete parts a through d below. Friendliness/Politeness Staff Greeting No No Yes 12 Yes 8 15 19 a. Write the hypotheses for the chi-square test for independence. Ho Greeting and Customer Service Rating are independent H₁: Greeting and Customer Service Rating are dependent b. Find the expected frequencies. Friendliness/Politeness Staff Greeting No Yes No Grand Total 18 Yes 34 Grand Total 27 25 52 (Type integers or decimals rounded to two decimal places as needed.)
MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
Problem 1P
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