The cross-tabulation data given below show the number of people who rated a customer service representative as friendly and polite based on whether therepresentative greeted them first. Complete parts a through d below.Friendliness/PolitenessStaff Greeting NoYesNo134Yes1620.....a. Write the hypotheses for the chi-square test for independence.Ho: Greeting and Customer Service Rating are independentH;: Greeting and Customer Service Rating are dependentb. Find the expected frequencies.Friendliness/PolitenessStaff Greeting NoNoYesGrand Total9.307.7017Yes3616.3024(Type integers or decimals rounded to two decimal places as needed.)19.70Grand Total2953c. Compute the chi-square statistic.(Type an integer or decimal rounded to two decimal places as needed.)

Given that Observed Frequencies B1 B2 Total A1 13 4 17 A2 16 20 36 Total 29 24 53 need…

Answered: The cross-tabulation data given below…

MATLAB: An Introduction with Applications

6th Edition

ISBN:9781119256830

Author:Amos Gilat

Publisher:Amos Gilat

Chapter1: Starting With Matlab

Section: Chapter Questions

Problem 1P

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The cross-tabulation data given below show the number of people who rated a customer service representative as friendly and polite based on whether the representative greeted them first. Complete parts a through d below. Friendliness/Politeness Staff Greeting No Yes No 13 16 4 Yes 20 ......