The competing strategy of conflict resolution proves to be effective when unpopular decisions need to be issued. True or False In addition to providing tools and training that help people work through their differences, managers can help by creating a work climate that encourages the clash of ideas. True or False Since employees deal with day-to-day issues and problems, they are often the best source of ideas to solve organizational conflicts. True or False t/f In the human relations view of conflict, conflict was viewed as a natural and inevitable part of group interaction and relationships. t/f Conflict is viewed as positive when it is characterized by personality clashes. t/f Cultural differences challenge the communication process, as cultures differ in the meaning of certain words/phrases, importance of context, and attitude toward conflict. t/f Conflict is a form of interaction among parties who have similar interests, perceptions, goals, values, or approaches to problems. t/f A task-oriented manager and a frequently socializing employee encounter negligible conflict in their boss–subordinate relationship. t/f Conflict is positive when it initially increases cohesion that can in turn increase the likelihood of "groupthink."
The competing strategy of conflict resolution proves to be effective when unpopular decisions need to be issued.
True or False
In addition to providing tools and training that help people work through their differences, managers can help by creating a work climate that encourages the clash of ideas.
True or False
Since employees deal with day-to-day issues and problems, they are often the best source of ideas to solve organizational conflicts.
t/f In the human relations view of conflict, conflict was viewed as a natural and inevitable part of group interaction and relationships.
t/f Conflict is a form of interaction among parties who have similar interests, perceptions, goals, values, or approaches to problems.
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