Answered: The Chief Nursing Officer (CNO) calls a…

Phlebotomy Essentials

6th Edition

ISBN:9781451194524

Author:Ruth McCall, Cathee M. Tankersley MT(ASCP)

Publisher:Ruth McCall, Cathee M. Tankersley MT(ASCP)

Chapter1: Phlebotomy: Past And Present And The Healthcare Setting

Section: Chapter Questions

Problem 1SRQ

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Question

The Chief Nursing Officer (CNO) calls a meeting of the 10 nurse managers at St. Monica’s Hospital to discuss issues related to escalating costs, nursing care delivery, and the quality of care provided. The CNO arrives at the meeting with nothing more than a blank tablet. The CNO begins the discussion by stating that the fiscal resources at St. Monica’s are getting tighter and that, like the three other administrators, she has been asked to look at both revenues and costs to ascertain if there are ways to curtail expenses. You were just hired less than a month ago as the new nurse manager of a 50-bed medical surgical unit, and although you manage the largest unit, you also have the most vacancies, have the largest variety of providers, and often take overflow from the other units. Your CNO begins the discussion with you and asks where you believe costs can be cut.

1) Where do you begin?

2) What are some critical pieces of information you will need before you can even begin to offer suggestions to your CNO?

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