The CEO of a large cable company claims that 75 percent of his 1,000,000 customers are satisfied with the service they receive. To test this claim, the local newspaper surveyed 100 customers, using simple random sampling. 76 were satisfied and the remaining were unsatisfied. Based on these findings from the sample, can we reject the CEO’s hypothesis that 75% of the customers are satisfied? Use a .05 level of significance. Include the null and alternative hypothesis, test statistic, p-value, decision, and conclusion.

MATLAB: An Introduction with Applications
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ISBN:9781119256830
Author:Amos Gilat
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Chapter1: Starting With Matlab
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The CEO of a large cable company claims that 75 percent of his 1,000,000 customers are satisfied with the service they receive. To test this claim, the local newspaper surveyed 100 customers, using simple random sampling. 76 were satisfied and the remaining were unsatisfied. Based on these findings from the sample, can we reject the CEO’s hypothesis that 75% of the customers are satisfied? Use a .05 level of significance. Include the null and alternative hypothesis, test statistic, p-value, decision, and conclusion. 

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