Answered: The category given the maximum point…

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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Question

The category given the maximum point value in the Baldrigeaward is:
A. Process management
B. Business results
C. Customer and market focus
D. Strategic planning
D. Feature

Expert Solution

Step 1

Baldrige provides a framework for enhancing the efficiency of your company and producing positive outcomes. What the company is—large or tiny, service or industry, education or medical care, government or non-profit, has one site or worldwide venue, Baldrige will work for you.

The key goal of the Baldrige Award is to increase awareness of the value of consistency in performance. Recognize businesses that display consistency in results and offer this knowledge to other organizations in order to adapt it to their own purposes.

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