The 154th Marriott hotel was opened in the Caribbean in Port-au-Prince, Haiti; and its very existence is a testimony to Marriott's unusually strong commitment to its people. When the earthquake devastated the country in 2010, Bill Marriott, the company's executive chairman and its CEO for 40 years until 2012, wanted to do something to help. He built a hotel in Haiti which would give back in the form of jobs, economic activity, and opportunity for local suppliers. The result was a unique partnership with the Digicel Group and the Clinton Foundation. The hotel is pure Marriott but inside are local touches from signature metal works, papier-mâché skulls hanging on the wall behind the check-in desk, traditional Haitian tin art, voodoo flags, to contemporary photography and stone and wood sculpture; the deep, vibrant art culture of Haiti is on display. Like in Haiti, its unique culture and philosophy of taking care of employees is behind all of Marriott's policies, procedures, and other management systems which guide behavior and decision-making. "Culture is the life-thread and glue that links our past, present, and future says Bill Marriot. Marriott is committed to upholding its core values – Putting People First, Pursuing Excellence, Embracing Change, Acting with Integrity and Serving Our World. These values
The 154th Marriott hotel was opened in the Caribbean in Port-au-Prince, Haiti; and its very existence is a testimony to Marriott's unusually strong commitment to its people. When the earthquake devastated the country in 2010, Bill Marriott, the company's executive chairman and its CEO for 40 years until 2012, wanted to do something to help. He built a hotel in Haiti which would give back in the form of jobs, economic activity, and opportunity for local suppliers. The result was a unique partnership with the Digicel Group and the Clinton Foundation. The hotel is pure Marriott but inside are local touches from signature metal works, papier-mâché skulls hanging on the wall behind the check-in desk, traditional Haitian tin art, voodoo flags, to contemporary photography and stone and wood sculpture; the deep, vibrant art culture of Haiti is on display. Like in Haiti, its unique culture and philosophy of taking care of employees is behind all of Marriott's policies, procedures, and other management systems which guide behavior and decision-making. "Culture is the life-thread and glue that links our past, present, and future says Bill Marriot. Marriott is committed to upholding its core values – Putting People First, Pursuing Excellence, Embracing Change, Acting with Integrity and Serving Our World. These values
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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Please read the case study attached and answer the following question below.
NOTE: This is NOT a research paper or essay. It is only Q&A
1) Identify and describe the kind of culture at the Marriott. Provide an example from the case to support your answer.
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