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TenTen Company manufactures video recorders. It is so certain of its quality control that it is offering a complete replacement warranty if the set fails within two years. Based upon compiled data, the company has a need that only 1% of its recorders fail during the first year and 5% fail during the second year. The warranty does not cover replaced recorders. a) Formulate this problem as a Markov chain and determine the transition matrix. b) Find the probability that the manufacturer will have to honor the warranty.

TenTen Company manufactures video recorders. It is so certain of its quality control that it is offering a complete replacement warranty if the set fails within two years. Based upon compiled data, the company has a need that only 1% of its recorders fail during the first year and 5% fail during the second year. The warranty does not cover replaced recorders. a) Formulate this problem as a Markov chain and determine the transition matrix. b) Find the probability that the manufacturer will have to honor the warranty.

Practical Management Science
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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TenTen Company manufactures video recorders. It is so certain of its quality control that it is offering a complete replacement warranty if the set fails within two years. Based upon compiled data, the company has a need that only 1% of its recorders fail during the first year and 5% fail during the second year. The warranty does not cover replaced recorders.

a) Formulate this problem as a Markov chain and determine the transition matrix.

b) Find the probability that the manufacturer will have to honor the warranty.

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