Suppose a form has 10 fields of information. If 15 forms are sampled and 21 defects are found in the sample. What is the DPMO?

Practical Management Science
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Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
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Suppose a form has 10 fields of information. If 15 forms are sampled and 21 defects are found in the sample. What is the DPMO?

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Step 1

DPMO - Defects per Million Opportunities - Part of the Six Sigma method is to calculate the number of defects that the process delivers. There are various metrics used to evaluate defects: Defects per Unit (DPU), Defects per Opportunity (DPO) and Defects-per-Million-Opportunities (DPMO).  It is defined as the ratio of the number of defects in a sample to the total number of defect opportunities multiplied by 1 million. DPMO is a long-term measure of process performance. It is a measure of the error rate of a process. The metric tells how good the process is towards committing mistakes. 

Step 2

Steps to calculate DPMO -

  • Determine the total number of units to be sampled
  • Determine the number of defects opportunities per unit
  • Determine the total number of defects opportunities for the sample
  • Count the actual defective opportunities within the sample group
  • Divided the total defects by the total opportunities and multiply with 1 million

DPMO =Number of defectsNo. of units x No. of defects oppportunities per unit x 1 milion

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