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A quality analyst has examined 20 hotels around the state and found that 120 customers in total have complaints about the various hotel services. Find the UCL and LCL by using 3-sigma (z = 3). Hint: number of complaints is a counting type attributes data and the sample size (the total number of total customers served) is not known. UCL=-1.35, LCL=13.35 O UCL=13.35, LCL= 0 O UCL = 13.35, LCL = -1.35 Cannot be calculated

A quality analyst has examined 20 hotels around the state and found that 120 customers in total have complaints about the various hotel services. Find the UCL and LCL by using 3-sigma (z = 3). Hint: number of complaints is a counting type attributes data and the sample size (the total number of total customers served) is not known. UCL=-1.35, LCL=13.35 O UCL=13.35, LCL= 0 O UCL = 13.35, LCL = -1.35 Cannot be calculated

Practical Management Science
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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A quality analyst has examined 20 hotels around the state and found that 120 customers in total have complaints about the various hotel services. Find the UCL and LCL by using 3-sigma (z = 3). Hint: number of complaints is a counting type attributes data and the sample size (the total number of total customers served) is not known. UCL=-1.35, LCL=13.35 UCL=13.35, LCL= 0 UCL = 13.35, LCL = -1.35 Cannot be calculated O UCL = 0, LCL = 13.35
Transcribed Image Text:A quality analyst has examined 20 hotels around the state and found that 120 customers in total have complaints about the various hotel services. Find the UCL and LCL by using 3-sigma (z = 3). Hint: number of complaints is a counting type attributes data and the sample size (the total number of total customers served) is not known. UCL=-1.35, LCL=13.35 UCL=13.35, LCL= 0 UCL = 13.35, LCL = -1.35 Cannot be calculated O UCL = 0, LCL = 13.35
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