Superior Wire, Inc. produces and sells special types of wire used in a variety of telecommunication applications. The firm's initial growth came from sales of a new wire that was used by cellular telephone service companies when setting up transmission stations. However, growth in that market has slowed. Moreover, at present, most of the other products offered by the firm are similar to those available from a variety of other suppliers. Angelina Stowe, the marketing manager for the company, recently scheduled a meeting with the company president to discuss problems of falling profits. Stowe expressed concern that the company did not have a specific person responsible for identifying new products. The president pointed out that few other firms in their industry had such a position and generally argued that new product thinking was the responsibility of everyone in the firm. After further discussion, the president agreed to let Stowe send out a memo to all company employees encouraging them to be alert to new product ideas and to submit any ideas to the research and development department for analysis of their technical feasibility. Problem ___________________________________________ Recommendation ____________________________________

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
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1. Superior Wire, Inc. produces and sells special types of wire used in a variety of telecommunication applications. The firm's initial growth came from sales of a new wire that was used by cellular telephone service companies when setting up transmission stations. However, growth in that market has slowed. Moreover, at present, most of the other products offered by the firm are similar to those available from a variety of other suppliers. Angelina Stowe, the marketing manager for the company, recently scheduled a meeting with the company president to discuss problems of falling profits. Stowe expressed concern that the company did not have a specific person responsible for identifying new products. The president pointed out that few other firms in their industry had such a position and generally argued that new product thinking was the responsibility of everyone in the firm. After further discussion, the president agreed to let Stowe send out a memo to all company employees encouraging them to be alert to new product ideas and to submit any ideas to the research and development department for analysis of their technical feasibility. Problem ___________________________________________ Recommendation ____________________________________
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