Subject: Management Studies Topic: Business communication 1. (a) How can internal and external communication contribute to an organisation’s success? (b). What factors can negatively affect the external communication of an organisation?   2. Use scenario which depicts communication. Usingthe gatekeeper model, identify the elements of the scenario which reflectthe model, and illustrate how the ‘gatekeeper’ influenced the messagewhich was disseminated to the extent that the message received was notthe message which should have been delivered. 3. How can you ensure that gatekeepers do not negativelyinfluence the message/s you receive?

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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Subject: Management Studies

Topic: Business communication

1. (a) How can internal and external communication contribute to an organisation’s success?


(b). What factors can negatively affect the external communication of an organisation?

 

2. Use scenario which depicts communication. Using
the gatekeeper model, identify the elements of the scenario which reflect
the model, and illustrate how the ‘gatekeeper’ influenced the message
which was disseminated to the extent that the message received was not
the message which should have been delivered.


3. How can you ensure that gatekeepers do not negatively
influence the message/s you receive?

 
 

 

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