Students must have their schedule approved by an academic advisor. It takes the advisor an average of 10 minutes to approve a schedule, and students arrive at the advisor’s office at a rate of 4.8 students per hour. The advisor can only work with one student at a time. a) What is the advisor’s service rate?   b) How many minutes per hour does the advisor have to handle other tasks (not approving student schedules)?

Understanding Business
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ISBN:9781259929434
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Question 4) Waiting Line Analysis

 

Students must have their schedule approved by an academic advisor. It takes the advisor an

average of 10 minutes to approve a schedule, and students arrive at the advisor’s office at a

rate of 4.8 students per hour. The advisor can only work with one student at a time.

a) What is the advisor’s service rate?

 

b) How many minutes per hour does the advisor have to handle other tasks

(not approving student schedules)?

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