Students arrive at the Administrative Services Office at an average of one every 15 minutes, and their requests take, on average, 10 minutes to be processed. The service counter is staffed by only one clerk, Judy Gumshoes, who works eight hours per day. Assume Poisson arrivals and exponential service times. What percentage of time is Judy idle? Note: Round your answer to 1 decimal place.   How much time, on average, does a student spend waiting in line? Note: Do not round intermediate calculations. Round your answer to the nearest whole number.   How long is the (waiting) line on average? Note: Round your answer to 2 decimal places.   What is the probability that an arriving student (just before entering the Administrative Services Office) will find at least one other student waiting in line? Note: Do not round the intermediate calculations. Round your answer to 2 decimal places.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Students arrive at the Administrative Services Office at an average of one every 15 minutes, and their requests take, on average, 10 minutes to be processed. The service counter is staffed by only one clerk, Judy Gumshoes, who works eight hours per day. Assume Poisson arrivals and exponential service times.

  1. What percentage of time is Judy idle?

    Note: Round your answer to 1 decimal place.

     
  2. How much time, on average, does a student spend waiting in line?

    Note: Do not round intermediate calculations. Round your answer to the nearest whole number.

     
  3. How long is the (waiting) line on average?

    Note: Round your answer to 2 decimal places.

     
  4. What is the probability that an arriving student (just before entering the Administrative Services Office) will find at least one other student waiting in line?

    Note: Do not round the intermediate calculations. Round your answer to 2 decimal places.

     
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