Solve the following questions USING EXCEL: 5. An IT analyst found four project "tickets" in their inbox at 8:00 AM. The estimated times to complete the tickets and the due dates requested are given below. Ticket Processing time (minutes) 1 42 2 3 4 25 70 50 Due date 10:00 AM 9:00 AM 12:00 PM 9:30 AM Compute tardiness for each ticket and compare average flow time for all tickets under the following processing orders: a) FCFS. b) SPT. c) EDD. | Hint: Convert the due dates to minutes past 8:00 AM (e.g., 9:00 AM is 60 minutes).
Solve the following questions USING EXCEL: 5. An IT analyst found four project "tickets" in their inbox at 8:00 AM. The estimated times to complete the tickets and the due dates requested are given below. Ticket Processing time (minutes) 1 42 2 3 4 25 70 50 Due date 10:00 AM 9:00 AM 12:00 PM 9:30 AM Compute tardiness for each ticket and compare average flow time for all tickets under the following processing orders: a) FCFS. b) SPT. c) EDD. | Hint: Convert the due dates to minutes past 8:00 AM (e.g., 9:00 AM is 60 minutes).
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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USING EXCEL
- An IT analyst found four project “tickets” in their inbox at 8:00 AM. The estimated times to complete the tickets and the due dates requested are given below.
|
Ticket |
1 |
2 |
3 |
4 |
|
Processing time (minutes) |
42 |
25 |
70 |
50 |
|
Due date |
10:00 AM |
9:00 AM |
12:00 PM |
9:30 AM |
Compute tardiness for each ticket and compare average flow time for all tickets under the following processing orders:
- FCFS
- SPT
- EDD
Hint: Convert the due dates to minutes past 8:00 AM (e.g., 9:00 AM is 60 minutes).
PLEASE REFERENCE THE ATTACHED FILE
Transcribed Image Text:Solve the following questions USING EXCEL:
5. An IT analyst found four project "tickets" in their inbox at 8:00 AM. The estimated times to
complete the tickets and the due dates requested are given below.
Ticket
Processing time (minutes)
1
42
2
3
4
25
70
50
Due date
10:00 AM
9:00 AM
12:00 PM
9:30 AM
Compute tardiness for each ticket and compare average flow time for all tickets under the
following processing orders:
a) FCFS.
b) SPT.
c) EDD. |
Hint: Convert the due dates to minutes past 8:00 AM (e.g., 9:00 AM is 60 minutes).
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