SOFTWARE PROJECT MANAGEMENT What of the following is wrong about Cost of Quality (COQ) as a tool for Plan Quality process? Cost of Non-conformance includes Internal Failure Costs (rework, scrap), and External Failure Costs (liabilities, warranty work, lost business). Cost of Conformance includes prevention Costs (training, document processes, equipment, time to do it right) and Appraisal Costs (testing, destructive testing loss, inspections). Prevention Costs are those that ensure of building a quality product, while Appraisal Costs are related to the process of assessing the quality. Cost of Quality does not include Cost of Conformance (money spent during project) and Cost of Non-
SOFTWARE PROJECT MANAGEMENT
What of the following is wrong about Cost of Quality (COQ) as a tool for Plan Quality process?
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Cost of Non-conformance includes Internal Failure Costs (rework, scrap), and External Failure Costs (liabilities, warranty work, lost business). |
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Cost of Conformance includes prevention Costs (training, document processes, equipment, time to do it right) and Appraisal Costs (testing, destructive testing loss, inspections). |
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Prevention Costs are those that ensure of building a quality product, while Appraisal Costs are related to the process of assessing the quality. |
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Cost of Quality does not include Cost of Conformance (money spent during project) and Cost of Non-conformance (money spent during and after the project). |
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