Soft Skills Scenario #2This is Sonya’s first day on the job as a legal assistant at McCue and Associates, a large law firm near Atlanta. She arrives well in advance of the scheduled time and parks in the designated area. Although she considers herself somewhat shy, she knows how important it is to get to know her coworkers. As she walks from the parking lot, she greets others with a smile and a "Good morning." She introduces herself to the other new employees as they make their way to the morning orientation meeting. As each new hire is introduced, Sonya writes down the person’s name and department. When Sonya is introduced, she says "I’m pleased to join the staff of McCue and Associates, and I look forward to working with all of you." At break time, she engages one or two of the new employees in conversation, taking care to call each by name. In the afternoon when her supervisor introduces her to the others in her work group, she makes a conscious effort to remember their names and job responsibilities. If she is unsure of the name, she immediately asks for clarification. "Could you repeat your name again, please?" or "Did I pronounce that correctly?” Whenever possible, she repeats the name out loud: “It was good to meet you, Gianna." At the end of the day, Sonya reviews her list of names and job responsibilities. Where possible, she visualizes a face to go with the name. She realizes that it will take several days before she can call her coworkers by name, but she feels she is off to a good start. 1. What impression do you think Sonya made on her coworkers?2. What techniques did Sonya use to become acquainted with her coworkers?3. What message do you communicate to others when you smile? Explain this statement: "A smile is an inexpensive way to change your looks."4. Why is the ability to remember people’s names an important skill, both at work and in your personal life?5. How difficult is it for you to remember names? Identify techniques you use to remember names.