single-server system operated by a repair technician. The service time varies, with a mean repair time of 2.9 hours and a standard deviation of 1.8 hours. The company's cost of the repair operation is $28 per hour. In the economic analysis of the waiting line system, Robotics uses $36 per hour cost for customers waiting during repair process. (a) What are the arrival rate and service rate in jobs per hour? (Round your answers to four decimal places.) λ = μ = (b) Show the operating characteristics. (Round your answers to four decimal places. Report time in hours.) La = L = W₁ = W = h h

Advanced Engineering Mathematics
10th Edition
ISBN:9780470458365
Author:Erwin Kreyszig
Publisher:Erwin Kreyszig
Chapter2: Second-order Linear Odes
Section: Chapter Questions
Problem 1RQ
icon
Related questions
Question
The Robotics Manufacturing Company operates an equipment repair business where emergency jobs arrive randomly at the rate of two jobs per 8-hour day. The company's repair facility is a
single-server system operated by a repair technician. The service time varies, with a mean repair time of 2.9 hours and a standard deviation of 1.8 hours. The company's cost of the repair
operation is $28 per hour. In the economic analysis of the waiting line system, Robotics uses $36 per hour cost for customers waiting during the repair process.
(a) What are the arrival rate and service rate in jobs per hour? (Round your answers to four decimal places.)
λ =
μ =
(b) Show the operating characteristics. (Round your answers to four decimal places. Report time in hours.)
La
L =
Wa
=
=
W =
Wq
Show the total cost per hour. (Express the total cost per hour in dollars. Round your answer to the nearest cent.)
TC = $
(c) The company is considering purchasing a computer-based equipment repair system that would enable a constant repair time of 2.9 hours. For practical purposes, the standard deviation is
0. Because of the computer-based system, the company's cost of the new operation would be $31 per hour. What effect will the new system have on the waiting line characteristics of the
repair service? (Round your answers to four decimal places. Report time in hours.)
h
h
h
h
=
W =
Show the total cost per hour. (Express the total cost per hour in dollars. Round your answer to the nearest cent.)
TC = $
(d) Does paying for the computer-based system to reduce the variation in service time make economic sense? The firm's director of operations rejected the request for the new system because
the hourly cost is $3 higher and the mean repair time is the same. Do you agree? How much (in dollars) will the new system save the company during a 40-hour work week? (Round your
answer to the nearest cent. Enter 0 if there are no savings.)
The average savings over a 40-hour work week amount to $
Based on this, the director's argument should be ---Select--- ✓
Transcribed Image Text:The Robotics Manufacturing Company operates an equipment repair business where emergency jobs arrive randomly at the rate of two jobs per 8-hour day. The company's repair facility is a single-server system operated by a repair technician. The service time varies, with a mean repair time of 2.9 hours and a standard deviation of 1.8 hours. The company's cost of the repair operation is $28 per hour. In the economic analysis of the waiting line system, Robotics uses $36 per hour cost for customers waiting during the repair process. (a) What are the arrival rate and service rate in jobs per hour? (Round your answers to four decimal places.) λ = μ = (b) Show the operating characteristics. (Round your answers to four decimal places. Report time in hours.) La L = Wa = = W = Wq Show the total cost per hour. (Express the total cost per hour in dollars. Round your answer to the nearest cent.) TC = $ (c) The company is considering purchasing a computer-based equipment repair system that would enable a constant repair time of 2.9 hours. For practical purposes, the standard deviation is 0. Because of the computer-based system, the company's cost of the new operation would be $31 per hour. What effect will the new system have on the waiting line characteristics of the repair service? (Round your answers to four decimal places. Report time in hours.) h h h h = W = Show the total cost per hour. (Express the total cost per hour in dollars. Round your answer to the nearest cent.) TC = $ (d) Does paying for the computer-based system to reduce the variation in service time make economic sense? The firm's director of operations rejected the request for the new system because the hourly cost is $3 higher and the mean repair time is the same. Do you agree? How much (in dollars) will the new system save the company during a 40-hour work week? (Round your answer to the nearest cent. Enter 0 if there are no savings.) The average savings over a 40-hour work week amount to $ Based on this, the director's argument should be ---Select--- ✓
Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 6 steps with 5 images

Blurred answer
Follow-up Questions
Read through expert solutions to related follow-up questions below.
Follow-up Question

help me with sub parts b, c and d. I uploaded but answers were wrong please help me since I cannot get my question back 

The Robotics Manufacturing Company operates an equipment repair business where emergency jobs arrive randomly at the rate of two jobs per 8-hour day. The company's repair facility is a
single-server system operated by a repair technician. The service time varies, with a mean repair time of 2.9 hours and a standard deviation of 1.8 hours. The company's cost of the repair
operation is $28 per hour. In the economic analysis of the waiting line system, Robotics uses $36 per hour cost for customers waiting during the repair process.
(a) What are the arrival rate and service rate in jobs per hour? (Round your answers to four decimal places.)
λ = 0.25
μ = 0.3448
(b) Show the operating characteristics. (Round your answers to four decimal places. Report time in hours.)
La 2.6902
L = 3.5241
X
X
Xh
q
W = 14.0965 Xh
W
=
= 10.7632
Show the total cost per hour. (Express the total cost per hour in dollars. Round your answer to the nearest cent.)
TC = $154.8676 X
W
(c) The company is considering purchasing a computer-based equipment repair system that would enable a constant repair time of 2.9 hours. For practical purposes, the standard deviation is
0. Because of the computer-based system, the company's cost of the new operation would be $31 per hour. What effect will the new system have on the waiting line characteristics of the
repair service? (Round your answers to four decimal places. Report time in hours.)
=
q
W =
h
Show the total cost per hour. (Express the total cost per hour in dollars. Round your answer to the nearest cent.)
TC =
$
(d) Does paying for the computer-based system to reduce the variation in service time make economic sense? The firm's director of operations rejected the request for the new system because
the hourly cost is $3 higher and the mean repair time is the same. Do you agree? How much (in dollars) will the new system save the company during a 40-hour work week? (Round your
answer to the nearest cent. Enter 0 if there are no savings.)
The average savings over a 40-hour work week amount to $
Based on this, the director's argument should be ---Select--- ✓
Transcribed Image Text:The Robotics Manufacturing Company operates an equipment repair business where emergency jobs arrive randomly at the rate of two jobs per 8-hour day. The company's repair facility is a single-server system operated by a repair technician. The service time varies, with a mean repair time of 2.9 hours and a standard deviation of 1.8 hours. The company's cost of the repair operation is $28 per hour. In the economic analysis of the waiting line system, Robotics uses $36 per hour cost for customers waiting during the repair process. (a) What are the arrival rate and service rate in jobs per hour? (Round your answers to four decimal places.) λ = 0.25 μ = 0.3448 (b) Show the operating characteristics. (Round your answers to four decimal places. Report time in hours.) La 2.6902 L = 3.5241 X X Xh q W = 14.0965 Xh W = = 10.7632 Show the total cost per hour. (Express the total cost per hour in dollars. Round your answer to the nearest cent.) TC = $154.8676 X W (c) The company is considering purchasing a computer-based equipment repair system that would enable a constant repair time of 2.9 hours. For practical purposes, the standard deviation is 0. Because of the computer-based system, the company's cost of the new operation would be $31 per hour. What effect will the new system have on the waiting line characteristics of the repair service? (Round your answers to four decimal places. Report time in hours.) = q W = h Show the total cost per hour. (Express the total cost per hour in dollars. Round your answer to the nearest cent.) TC = $ (d) Does paying for the computer-based system to reduce the variation in service time make economic sense? The firm's director of operations rejected the request for the new system because the hourly cost is $3 higher and the mean repair time is the same. Do you agree? How much (in dollars) will the new system save the company during a 40-hour work week? (Round your answer to the nearest cent. Enter 0 if there are no savings.) The average savings over a 40-hour work week amount to $ Based on this, the director's argument should be ---Select--- ✓
Solution
Bartleby Expert
SEE SOLUTION
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Advanced Engineering Mathematics
Advanced Engineering Mathematics
Advanced Math
ISBN:
9780470458365
Author:
Erwin Kreyszig
Publisher:
Wiley, John & Sons, Incorporated
Numerical Methods for Engineers
Numerical Methods for Engineers
Advanced Math
ISBN:
9780073397924
Author:
Steven C. Chapra Dr., Raymond P. Canale
Publisher:
McGraw-Hill Education
Introductory Mathematics for Engineering Applicat…
Introductory Mathematics for Engineering Applicat…
Advanced Math
ISBN:
9781118141809
Author:
Nathan Klingbeil
Publisher:
WILEY
Mathematics For Machine Technology
Mathematics For Machine Technology
Advanced Math
ISBN:
9781337798310
Author:
Peterson, John.
Publisher:
Cengage Learning,
Basic Technical Mathematics
Basic Technical Mathematics
Advanced Math
ISBN:
9780134437705
Author:
Washington
Publisher:
PEARSON
Topology
Topology
Advanced Math
ISBN:
9780134689517
Author:
Munkres, James R.
Publisher:
Pearson,