Should Earth Friendly Babies perform a post-implementation evaluation? If your answer is no, justify. If yes, who should perf

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Earth Friendly Babies has grown from an at-home business set up by a stay-at-home mom to a small mail-order company that sends out catalogs to 10 states, employs 5 people in addition to the business owner, and has office and warehouse space in an office park designed to encourage small businesses. The business has relied upon manual data collection methods for taking orders, billing, and managing inventory. The new IS will provide the support necessary for the company to expand to all 50 states with their mail-order campaign. None of the employees has worked with an IS system similar to the one designed. All employees need to be trained in all aspects of the new system, because the company at this point relies on its employees to work where needed, rather than at one job only. You need to provide training for inventory/warehouse and for order support. Each individual will require nine hours total of training, broken down into three three-hour modules, and two people can be released from work at a time for training.

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  1. Should Earth Friendly Babies perform a post-implementation evaluation? If your answer is no, justify. If yes, who should perform it?
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