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shipping process and make sure of the quality in their process. To monitor the process, for 10 consecutive weeks, they look into the first 100 shipments and count the number of Billing errors as shown in table below: Week 1 2 3 4 5 6 Number of Billing errors 5 1 3 5 2 3 7 8 9 1 6 1 10 2 Construct a two-sigma limit control chart to show whether the shipping process in this e-commerce firm needs any improvement or performs at an acceptable level. (Round your answer to three decimal places.) Upper Control Limit Lower Control Limit

shipping process and make sure of the quality in their process. To monitor the process, for 10 consecutive weeks, they look into the first 100 shipments and count the number of Billing errors as shown in table below: Week 1 2 3 4 5 6 Number of Billing errors 5 1 3 5 2 3 7 8 9 1 6 1 10 2 Construct a two-sigma limit control chart to show whether the shipping process in this e-commerce firm needs any improvement or performs at an acceptable level. (Round your answer to three decimal places.) Upper Control Limit Lower Control Limit

Practical Management Science
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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An e-commerce website has received some complaints on Billing errors. Managers ask the accounting department to monitor the shipping process and make sure of the quality in their process. To monitor the process, for 10 consecutive weeks, they look into the first 100 shipments and count the number of Billing errors as shown in table below: 45 52 6 3 63 7 8 9 10 1 6 1 2 Construct a two-sigma limit control chart to show whether the shipping process in this e-commerce firm needs any improvement or performs at an acceptable level. (Round your answer to three decimal places.) Week 1 2 3 Number of Billing errors. 5 1 3 Upper Control Limit Lower Control Limit
Transcribed Image Text:An e-commerce website has received some complaints on Billing errors. Managers ask the accounting department to monitor the shipping process and make sure of the quality in their process. To monitor the process, for 10 consecutive weeks, they look into the first 100 shipments and count the number of Billing errors as shown in table below: 45 52 6 3 63 7 8 9 10 1 6 1 2 Construct a two-sigma limit control chart to show whether the shipping process in this e-commerce firm needs any improvement or performs at an acceptable level. (Round your answer to three decimal places.) Week 1 2 3 Number of Billing errors. 5 1 3 Upper Control Limit Lower Control Limit
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