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Services differ from manufactured products in four ways. Intangibility, Inseparability, Perishability and A. Homogeneity B. Heterogeneity C. Intractability D. Invisibility E. None of the above

Services differ from manufactured products in four ways. Intangibility, Inseparability, Perishability and A. Homogeneity B. Heterogeneity C. Intractability D. Invisibility E. None of the above

Practical Management Science
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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17. Services differ from manufactured products in four ways. Intangibility, Inseparability, Perishability and ? A. Homogeneity B. Heterogeneity C. Intractability D. Invisibility E. None of the above 18. The implications of low volume production include the following except a) Low unit cost b) Less systematization c) Low repetition d) Each staff performs more of jobs e) None of the above
Transcribed Image Text:17. Services differ from manufactured products in four ways. Intangibility, Inseparability, Perishability and ? A. Homogeneity B. Heterogeneity C. Intractability D. Invisibility E. None of the above 18. The implications of low volume production include the following except a) Low unit cost b) Less systematization c) Low repetition d) Each staff performs more of jobs e) None of the above
NDEX NUMBER: 1. Goods assume the following characteristics, except a) customers do not help with their manufacturing b) their quality is easier to measure c) they are more likely to be unique d) they can be stored until needed c) manufacturing is easier to measure 2. An operations manager is not likely to be involved in a)) the design of goods and services to satisfy customers' wants and needs b) the quality of goods and services to satisfy customers' wants and needs c) work scheduling to meet the due dates promised to customers d) maintenance schedules e) the identification of customers' wants and needs
Transcribed Image Text:NDEX NUMBER: 1. Goods assume the following characteristics, except a) customers do not help with their manufacturing b) their quality is easier to measure c) they are more likely to be unique d) they can be stored until needed c) manufacturing is easier to measure 2. An operations manager is not likely to be involved in a)) the design of goods and services to satisfy customers' wants and needs b) the quality of goods and services to satisfy customers' wants and needs c) work scheduling to meet the due dates promised to customers d) maintenance schedules e) the identification of customers' wants and needs
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