Services blueprinting is O a. Atool to help with brainstorming activities to improve customer service. O b. A service quality tool to improve customer service during after sales. O c. A survey activity that results into a process to improve customer quality. O d. An understanding logic of the business environment.
Services blueprinting is O a. Atool to help with brainstorming activities to improve customer service. O b. A service quality tool to improve customer service during after sales. O c. A survey activity that results into a process to improve customer quality. O d. An understanding logic of the business environment.
Chapter1: An Overview Of Strategic Marketing
Section1.2: Dollar Shave Club: The Company For Men
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![Services blueprinting is
O a. Atool to help with brainstorming activities to improve customer service.
O b. A service quality tool to improve customer service during after sales.
Oc. Asurvey activity that results into a process to improve customer quality.
O d. An understanding logic of the business environment.](/v2/_next/image?url=https%3A%2F%2Fcontent.bartleby.com%2Fqna-images%2Fquestion%2F2c2ced0c-97f8-4ebc-86a3-3c41e8018e24%2Fa5cf8a54-cbbe-4c33-bc39-526f60eba34e%2F962wavn_processed.jpeg&w=3840&q=75)
Transcribed Image Text:Services blueprinting is
O a. Atool to help with brainstorming activities to improve customer service.
O b. A service quality tool to improve customer service during after sales.
Oc. Asurvey activity that results into a process to improve customer quality.
O d. An understanding logic of the business environment.
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