Sebastian is the HR department's trainer. He is developing various materials to teach the fundamentals of using a virtual private network (VPN) to a variety of audiences, from the president and vice presidents of the corporation to newly hired mid-level managers and entry-level employees. After implementing his training program some weeks ago, he began getting calls from the IT help desk stating that users are contacting them with troubleshooting issues for their VPN sessions. The help desk technicians do not know how to respond. What is the most likely problem?
Sebastian is the HR department's trainer. He is developing various materials to teach the fundamentals of using a virtual private network (VPN) to a variety of audiences, from the president and vice presidents of the corporation to newly hired mid-level managers and entry-level employees. After implementing his training program some weeks ago, he began getting calls from the IT help desk stating that users are contacting them with troubleshooting issues for their VPN sessions. The help desk technicians do not know how to respond. What is the most likely problem?
Database System Concepts
7th Edition
ISBN:9780078022159
Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Publisher:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan
Chapter1: Introduction
Section: Chapter Questions
Problem 1PE
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Sebastian is the HR department's trainer. He is developing various materials to teach the fundamentals of using a virtual private network (VPN) to a variety of audiences, from the president and vice presidents of the corporation to newly hired mid-level managers and entry-level employees. After implementing his training program some weeks ago, he began getting calls from the IT help desk stating that users are contacting them with troubleshooting issues for their VPN sessions. The help desk technicians do not know how to respond. What is the most likely problem?
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