Scorecard Measures, Strategy Translation At the end of 20x1, Mejorar Company implemented a low-cost strategy to improve its competitive position. Its objective was to become the low-cost producer in its industry. A Balanced Scorecard was developed to guide the company toward this objective. To lower costs, Mejorar undertook a number of improvement activities such as JIT production, total quality management, and activity-based management. Now, after two years of operation, the president of Mejorar wants some assessment of the achievements. To help provide this assessment, the following information on one product has been gathered:     20x1   20x3 Theoretical annual capacity*   249,600   249,600 Actual production**   208,000   234,000 Market size (in units sold)   1,300,000   1,300,000 Production hours available (40 workers)   104,000   104,000 Very satisfied customers   62,400   117,000 Actual cost per unit   $340   $272 Days of inventory   14   7 Number of defective units   12,480   7,020 Total worker suggestions   80   320 Hours of training   260   1,040 Selling price per unit   $190   $190 Number of new customers   5,200   25,740 *Amount that could be produced given the available production hours; everything produced is sold. **Amount that was produced given the available production hours. Required: 1. Compute the following measures for 20x1 and 20x3: a. Actual velocity and cycle time. If required, round your answers to two decimal places.   20x1 20x3 Actual velocity fill in the blank   per hour fill in the blank   per hour Actual cycle time fill in the blank   minutes fill in the blank   minutes b. Percentage of total revenue from new customers (assume one unit per customer). Round your percentage answer to one decimal place (for example, enter 4.628% as "4.6"). 20x1 fill in the blank  % 20x3 fill in the blank  % c. Percentage of very satisfied customers (assume each customer purchases one unit). 20x1 fill in the blank  % 20x3 fill in the blank  %

FINANCIAL ACCOUNTING
10th Edition
ISBN:9781259964947
Author:Libby
Publisher:Libby
Chapter1: Financial Statements And Business Decisions
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Scorecard Measures, Strategy Translation

At the end of 20x1, Mejorar Company implemented a low-cost strategy to improve its competitive position. Its objective was to become the low-cost producer in its industry. A Balanced Scorecard was developed to guide the company toward this objective. To lower costs, Mejorar undertook a number of improvement activities such as JIT production, total quality management, and activity-based management. Now, after two years of operation, the president of Mejorar wants some assessment of the achievements. To help provide this assessment, the following information on one product has been gathered:

    20x1   20x3
Theoretical annual capacity*   249,600   249,600
Actual production**   208,000   234,000
Market size (in units sold)   1,300,000   1,300,000
Production hours available (40 workers)   104,000   104,000
Very satisfied customers   62,400   117,000
Actual cost per unit   $340   $272
Days of inventory   14   7
Number of defective units   12,480   7,020
Total worker suggestions   80   320
Hours of training   260   1,040
Selling price per unit   $190   $190
Number of new customers   5,200   25,740

*Amount that could be produced given the available production hours; everything produced is sold.
**Amount that was produced given the available production hours.

Required:

1. Compute the following measures for 20x1 and 20x3:

a. Actual velocity and cycle time. If required, round your answers to two decimal places.

  20x1 20x3
Actual velocity fill in the blank   per hour fill in the blank   per hour
Actual cycle time fill in the blank   minutes fill in the blank   minutes

b. Percentage of total revenue from new customers (assume one unit per customer). Round your percentage answer to one decimal place (for example, enter 4.628% as "4.6").

20x1 fill in the blank  %
20x3 fill in the blank  %

c. Percentage of very satisfied customers (assume each customer purchases one unit).

20x1 fill in the blank  %
20x3 fill in the blank  %
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