18-19 Question 18Salman is aware of others' emotions. Which of the following is strongly associated with this ability?Conflict management.B Empathy.Organizational comprehension.Self-esteem.Question 19What makes a virtual team different from a conventional team?size and heterogeneitylack of co-locationC joint optimization and primary work unit(D) norms and trust

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Principles Of Marketing

17th Edition

ISBN:9780134492513

Author:Kotler, Philip, Armstrong, Gary (gary M.)

Publisher:Kotler, Philip, Armstrong, Gary (gary M.)

Chapter1: Marketing: Creating Customer Value And Engagement

Section: Chapter Questions

Problem 1.1DQ

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Salman is aware of others' emotions. Which of the following is strongly associated with this ability? Conflict management. B Empathy. COrganizational comprehension. Self-esteem.