Returns management is the supply chain management process by which activities associated with returns, reverse logistics, gatekeeping, and avoidance are managed within the firm and across key members of the supply chain. The correct implementation of this process enables management not only to manage the reverse product flow efficiently, but to identify opportunities to reduce unwanted returns and to control reusable assets such as containers. With this regard, Examine how labeling is essential for reverse flows in supply chains.

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Author:WINSTON, Wayne L.
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Chapter2: Introduction To Spreadsheet Modeling
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SECTION B

[25]

Returns management is the supply chain management process by which activities associated with

returns, reverse logistics, gatekeeping, and avoidance are managed within the firm and across key

members of the supply chain. The correct implementation of this process enables management not

only to manage the reverse product flow efficiently, but to identify opportunities to reduce unwanted

returns and to control reusable assets such as containers. With this regard,

Examine how labeling is essential for reverse flows in supply chains.

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