Respond to the following questions: 1. What will need to be included in the agenda for the first meeting? 2. How will the team select a leader? 3. What may be the goal of the team? 4. What will the "team agreement" contain?

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
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  1. The Case of Guard Uniforms

     

    The guards of jail in a southwest Texas county decided that the uniforms they had used for years were grossly inadequate for the environment in which they currently worked. The guards had brought up the issue to their respective supervisors. Prior to the request, the jail had gone through a major leadership transformation, changing from a paramilitary facility to one that advocated empowerment and participatory decision-making. Cross-functional, self-directed teams were found throughout the department. These cross-functional teams often were named to deal with issues that might be affecting specific stakeholders.

    It is Monday morning and you, Pat Reynolds, assistant director of the jail, is having your weekly meeting with the division directors. The issue of the guard.

    uniforms is brought up. Apparently, the guards are interested in something more casual and cooler for the Texas heat. John James, the division director from food services, suggests that a team be named to look into the issue. The group decides that it would be best to name a new team from the various divisions (a cross-functional team) to look into the issue. The new team is named, and you are part of the team. The team's first meeting is scheduled for the following Monday.

    Respond to the following questions:

    1. What will need to be included in the agenda for the first meeting? 2. How will the team select a leader?
    3. What may be the goal of the team?
    4. What will the "team agreement" contain?

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