Hermes Hospitals Group (HHG) provides a private hospital medical services to privateclients and company employees who are members of their insurance scheme. ServiceHeads coordinate and organize the medical services provided using MedicalConsultants and their own theatre staff and nurses. Each medical procedure or servicehas a standard price and costs are carefully controlled by benchmarking against theNHS using industrial intelligence. A further 10% in costs is allowed based on the goalto improve the customer's experience by providing more nursing and consumablessuch as towels, şlippers and other comforts. Customers (patients) are given a riskassessment and the medical procedure or service is undertaken on a fixed price basis,subject to major alterations in the service provided. eHHG prides itself in providing a reliable, high quality service using the latest medicaltechniques and highly competent Consultant surgeons. Longer term, HHG would liketo have a full complement of surgical services for all non-emergency operations andbe the provider that individuals and companies choose. However, this would not beundertaken without making sure it's main shareholders, Life & Pensions Inc who arebased in USA, are happy with the proposed return. Life & Pensions currently expect,on average, a 6% return. Currently Oncology and Ear, Nose and Throat are not offered.Required: -Create an initial draft of a Balanced Score Card for HHG by identifying oneobjective for each aspect of the Balanced Score Card and specifying a suitablemeasure and target for each objective. Justify your choice of objective, measure,and target.

HHG developed a balanced scorecard, with distinct goals, metrics, and targets for every viewpoint.…

Answered: Required: < Create an initial draft of…

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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part b)
A small local grocery has seen a decline in sales in the past few months. The owner has made no changes to the store in the last year. In the beginning, the owner thought the sales drop might be seasonal. However, looking at the past few years of sales data, the owner noticed that there had not been any decrease in sales during the same time in the previous years. Design a study to identify what might be the probable ultimate cause/s of the decline in sales for a grocery. For looking at the different causes, consider the box and arrow diagram given. Note the following things about the box and arrow diagram: If the arrow’s head is towards a box, that means the variable in the box (where the arrow’s head is) affects the variable in the box from where the arrow originated. E.g “Revenue/Sales” is affected by the “Number of shoppers/customers”. The boxes in grey are the variables you as a firm/owner can directly expect to affect which can further affect other variables in the model. E.g.…
The following table contains the number of complaints received in a department store for the first 6 months of operation: Note: Round final answer to a whole number. MONTH January February COMPLAINTS 38 49 86 96 116 146 If a three-month moving average is used to smooth this series, what would have been the forecast for May? March April May June Forecast for May
Investigate the role of demand forecasting and data analytics in enhancing the accuracy of the Wilson approach.
Forecasting at Hard Rock Cafe Watch: Forecasting at Hard Rock Cafe # Foresting With the growth of Hard Rock Cafe-from one pub in London in 1971 to more than 185 restaurants in 74 countries today -came a corporatewide demand for better forecasting. Hard Rock uses long-range forecasting in setting a capacity plan and intermediate-term forecasting for locking in contracts for leather goods (used in jackets) and for such food items as beef, chicken, and pork. Its short-term sales forecasts are conducted each month, by cafe, and then aggregated for a headquarters view. The heart of the sales forecasting system is the point-of-sale (POS) system, which, in effect, captures transaction data on nearly every person who walks through a cafe's door. The sale of each entrée represents one customer; the entrée sales data are transmitted daily to the Orlando corporate headquarters' database. There, the financial team, headed by Todd Lindsey, begins the forecast process. Lindsey forecasts monthly…

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Required: < Create an initial draft of a Balanced Score Card for HHG by identifying one objective for each aspect of the Balanced Score Card and specifying a suitable measure and target for each objective. Justify your choice of objective, measure, and target.