Recognize key drivers of change in selling

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
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•Recognize key drivers of change in selling and sales management. •Understand best practices in selling. •Explain historical basis for stereotypical views of selling. •Outline stages in organizational buyer decision making.
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Introduction

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Sales is a process of influencing a customer to take the action of purchase. It is the part of marketing.

There are various channels of sales like personal sales, email sales, phone, etc. Sales is mostly done for high valued products with high margins.

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